Shipping & returns

Is there a minimum order?

For FREE collection from our Donalda location there is no minimum order value.  There is a minimum order value of $50 for our Delivery Service.

Can I place an order over the phone?

Yes, absolutely.  You can call our Kitchen at 403-883-2780 to place an order over the phone Monday to Saturday between 10am to 4pm.  When you call in with your order, we will let you know when our Delivery Service is scheduled to be in your area next.  

How much notice do I need to give for delivery of an order?

Whether you are ordering over the phone or online, please allow for one week’s notice, however, we strive to deliver to your area at least once per week. 

How will my order arrive?

All orders are packed in bags or boxes (depending on the quantity) and delivered to you still frozen.

Where do you deliver and how much does it cost?

We can deliver to Camrose, Stettler, Red Deer and Calgary at the moment with ore locations being added.  Typically, there is a FREE delivery option based on your order amount.  Otherwise, delivery fees are added in the Checkout process, again based on your order amount.  Please call our Kitchen at (403) 883-2780 for any other specific details.

 

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